FAQs

We’d love to show you around! You can schedule a tour through our website or give us a call to set up a time that works best for you. Whether you're looking for a quick walkthrough or want to explore all our amenities, our team is here to help you feel right at home.

Applying is simple! Head over to our website and start your application online. Our digital process is quick and convenient, so you can move one step closer to your new home in just a few clicks.

To help us verify your application, we’ll need:

• Recent pay stubs:

  • Weekly: 4

  • Bi-weekly: 2

  • Monthly: 2

• 6 months of bank statements

These documents help us make sure we’re a great fit for each other!

Applicants must show proof of gross monthly income that’s at least 2x the monthly rent. We also run credit and criminal background checks during the screening process.

We offer flexible lease terms ranging from 12 to 15 months. Just ask our leasing team about what’s currently available!

No, subleasing isn't permitted here at Nova West. This is to ensure a proper vetting process for all applicants for the well-being of all residents.

Yes, all residents are required to carry renters’ insurance with at least $300,000 in liability coverage. Everyone over 18 years old must also be listed on the policy.

We’ll send a renewal letter electronically before your lease ends. It’s an easy process to complete online, and our team is always here to answer questions.

We gladly accept Section 8 housing vouchers. Contact our team for more information about availability.

Yes, here’s a breakdown of the standard fees:

• Application Fee: $55

• Admin Fee: $250

• Security Deposit: $500 (or up to one month’s rent)

• Utility Fee: $10/month

• Pet Fee: $35/month (if applicable)

• Parking Management Fee (ParkM): $10/month

At this time, we don’t provide specific move-in services, but our team is here to answer any questions and make your transition as smooth as possible.

We want you to feel at home, but any significant modifications, like replacing fixtures, must be approved by management. (For example, switching out a ceiling fan is a no-go.)

Life happens—we get it. If you need to break your lease, there is a termination fee equal to 2x your monthly rent, plus the cost of any damages to the apartment.

A 60-day written notice is required. Make sure to submit it to our office in writing so we can start the move-out process smoothly.

When it’s time to move on:

• Provide a 60-day written notice

• Return all keys and access cards.

Refunds are typically processed within 60 days after move-out. Keep in mind that any final utility charges or damages will be deducted from the deposit.

Security deposits start at $500 and may be up to one month’s rent, depending on your application. Your deposit is due on move-in day.

Utilities are not included. Each unit is sub-metered, and charges for shared/common areas will fluctuate month to month.

Feel free to hire the provider of your preference. We recommend: 

• Xfinity

• Quantum

• Nextlight

Rent can be paid easily online through the RentCafe portal. Set up automatic payments or make one-time payments at your convenience.

There are no extra amenity or tech fees. However, a $10 monthly ParkM fee applies for parking management.

Absolutely! Choose from:

• Surface parking: $10/month

• Carports: $75/month

• Private garages: $200/month

Overnight guests are welcome, but a $5 guest parking fee applies. Please check in with the office for visitor info.

Yes! We currently have 4 EV charging stations for resident use.

Just log in to the resident portal and submit your request online. It’s fast, easy, and convenient.

We aim to resolve standard maintenance requests within 24–48 hours. Emergency issues are handled ASAP.

Yes! We’re a pet-friendly community.

There’s no deposit, but a $35/month fee applies per unit.

We follow a restricted breed list for the wellbeing of all residents. Prohibited breeds include (but are not limited to) Akitas, Alaskan Malamutes, American Staffordshire Terriers, Bull Mastiffs, Chow Chows, Doberman Pinschers, German Shepherds, Huskies, Mastiffs (any variation), Pit Bulls, Presa Canario’s, Rottweiler, Wolf hybrids, and Russian Bear Dogs.

Your furry friends will love our onsite dog park and pet wash station.

You’ll enjoy:

• Fitness center + yoga studio

• Clubhouse & study/work pods

• Pool, spa, and poolside cabanas

• Outdoor grills & lounge areas

• Bike repair room & bike storage

• Pet wash station & dog park

• Secure package room

• Playground (coming soon!)

• Rooftop deck with views

Each unit includes in-home washer/dryer hookups. No more visits to a busy community laundry room needed!

Yes, there is secure bike storage located on the 2nd–4th floors of the buildings.

Yes! High-speed internet is available via Xfinity, Quantum, or Nextlight.

We have a secure package room that requires a code for access.

We have spacious 1, 2, and 3 bedroom layouts. Availability can vary, so reach out to see what’s open!

Yes! You can take a virtual tour right from your phone or computer—perfect for out-of-town movers.

At this time, we do not offer furnished units.

Yes! We usually host at least two events per month to bring neighbors together.

Yes! We usually host at least two events per month to bring neighbors together.

Quiet hours are from 10 PM to 7 AM daily. We want everyone to enjoy a peaceful living experience.

If you experience noise disturbances, please send us an email with details so we can address the issue promptly.

Great question! We’re close to several highly-rated options:

• Guidepost Montessori (0.3 miles)

• Sunset Academy (0.7 miles)

• Twin Peaks Classical Academy (Pre–12th grade, 0.09 miles)

• Sunset Middle School (1.4 miles)

 Nearby childcare includes Wiggles & Giggles and Busy Bees Drop-In Childcare.

Nova West is just a short walk from a local bus stop (about 6 minutes or 0.3 miles away), making commuting easy and convenient. Plus, we’re close to shopping, dining, and more! For more on our location, check out our designated Neighborhood Page.

Nova West is a smoke-free community. This applies to all indoor and outdoor areas.

We're here to help! If there's anything we didn't cover or if you’d like more details about life at Nova West, feel free to reach out to our leasing team. Give us a call, send us an email, or stop by. We’d love to chat and help you find your perfect apartment in Longmont, CO.